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Original topic:

Galaxy Z flip 3 turning off when folded and not on charger.

(Topic created on: 13-05-2022 10:52 PM)
Ajaselaphoto
First Poster
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Galaxy Z Fold | Z Flip

Hello I'm having two issues with my Samsung galaxy Z Flip 3. I've only had the phone 5 months now and the screen cover is starting to crack at the fold and there is a lifted spot on the right have side that I can feel and hear make a slight popping sound when I move my finger over it. Second issue is the phone now shuts off when I fold it unless it is hooked to it's charger. I've done a wipe and factory reset and the problem was not fixed. At this point the phone is unusable as intended. What are my options?

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy Z Fold | Z Flip

I would suggest to visit a Samsung Experience Store or Samsung Service Centre for them to have hands on with the phone to assess it @Ajaselaphoto 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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