13-05-2022 10:52 PM in
Galaxy Z Fold | Z FlipHello I'm having two issues with my Samsung galaxy Z Flip 3. I've only had the phone 5 months now and the screen cover is starting to crack at the fold and there is a lifted spot on the right have side that I can feel and hear make a slight popping sound when I move my finger over it. Second issue is the phone now shuts off when I fold it unless it is hooked to it's charger. I've done a wipe and factory reset and the problem was not fixed. At this point the phone is unusable as intended. What are my options?
14-05-2022 05:20 AM in
Galaxy Z Fold | Z FlipI would suggest to visit a Samsung Experience Store or Samsung Service Centre for them to have hands on with the phone to assess it @Ajaselaphoto
I wish you all the best.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.