Galaxy flip 6 freezes when I close the screen

[Gamingdad]

Hi everyone,

Ever since i updated my Samsung watch to the new update my phone seems to frreeze up when i close the screen. It will stay on for maybe 10 seconds and will take a long time to unsleep when i reopen it. Is this a known bug or did something happen to my phone?

Thanks.

[Fiona26]

I would try wiping the z flip6 cache partition. You can also do this on the galaxy watch. If you are not sure how, look up a video on you tube on how to wipe cache partition on the devices you have.

[Gamingdad]

Hi Fiona,

I did this but unfortunately this didn't seem to fix it. It's back to doing the error where it will launch the smaller screen on the back but not the one on the front again. I think I can fix this again by opening the same screen though.

[Fiona26 · Accepted solution]

I'm not experiencing this issue with the Z flip6. You could send an error within the members app under support. In case it is software related. If it continues and still continues to do this with the next update, I would contact Samsung. It may be that the flip6 has gone faulty.

[Gamingdad]

I'm thinking this aswell. I'm intending to visit one of the service places today and see if they'll honor the warranty. It could be something in the phone that happened to happen around the time of the update.

Usually every update works exceptionally well so I'm rather confused.

[Fiona26]

I think the visit to one of the service centres is probably the best thing to do. Hope all goes well 🤞👍

[Obsydian]

Sadly, it's the screen of dude or death. I had it on my ZFLIP4, ZFOLD3, and ZFOLD4, and fortunately, all bar one was fixed under warranty.

[Gamingdad]

I believe this is correct. I have sent it in for service and it's in depot today. It's unfortunate as it's such an amazing phone otherwise.

[SaufiLip6]

My z flip 6 screen froze when I flip my screen 90 degrees, the videos or animation running smoothly but nothing happened when you touched the screen