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Original topic:

Galaxy Flip 4 Hinge - second time it failed

(Topic created on: 10-03-2023 03:33 PM)
Covington
First Poster
Options
Galaxy Z Fold | Z Flip

I've not dropped this phone yet the hinge has failed twice now.   I took it to UBreakIFix and they replaced the hinge under Samsung warranty.  I would say within a month it would start 'clicking' when I opened the phone and sometimes would only open 90-95% of the way.  Then I close/re-open and it would open fully.  Now, with no warning it is opening maybe 45% of the way again (similar to the original failure).

Samsung has a problem with these hinges and if I have to pay for this it will be the last Samsung phone I buy... I've had the S8, S9, S10, and the Flip 4 (Samsung Gear and Gear Pro also).  I just can't have a phone that is inoperable every few months and requires repairing.   Terrible QA on this hinge, IMO.

Sorry to just come in and complain - but this is ridiculous on this phone.

3 REPLIES 3
ironass
Samsung Members Star ★
Options
Galaxy Z Fold | Z Flip

@Covington 

Sorry to hear you have had an issue with the hinge.

"Samsung has a problem with these hinges and if I have to pay for this it will be the last Samsung phone I buy... "

Small consolation but as this is the UK/EU section of the forums, you are covered for up to 24 months on your warranty. See...

https://www.samsung.com/uk/support/warranty/

Hopefully, your hinge issue will be resolved long before then.



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My device... Galaxy Z Fold4 5G 12/512GB (G936B D/S) CSC EUX
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MBagshaw15
Journeyman
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Galaxy Z Fold | Z Flip
We had a problem where we got tha galaxy fold z where the screen was black except for a small corner after about a month of use. I was disappointed in Samsung for this. Gone back to Samsung galaxy s9
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wideanglesoftware
Apprentice
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Galaxy Z Fold | Z Flip
Mine just started doing this as well. Sending off for repair. A real pain.
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