10-03-2023 03:33 PM in
Galaxy Z Fold | Z FlipI've not dropped this phone yet the hinge has failed twice now. I took it to UBreakIFix and they replaced the hinge under Samsung warranty. I would say within a month it would start 'clicking' when I opened the phone and sometimes would only open 90-95% of the way. Then I close/re-open and it would open fully. Now, with no warning it is opening maybe 45% of the way again (similar to the original failure).
Samsung has a problem with these hinges and if I have to pay for this it will be the last Samsung phone I buy... I've had the S8, S9, S10, and the Flip 4 (Samsung Gear and Gear Pro also). I just can't have a phone that is inoperable every few months and requires repairing. Terrible QA on this hinge, IMO.
Sorry to just come in and complain - but this is ridiculous on this phone.
10-03-2023 05:36 PM in
Galaxy Z Fold | Z FlipSorry to hear you have had an issue with the hinge.
"Samsung has a problem with these hinges and if I have to pay for this it will be the last Samsung phone I buy... "
Small consolation but as this is the UK/EU section of the forums, you are covered for up to 24 months on your warranty. See...
https://www.samsung.com/uk/support/warranty/
Hopefully, your hinge issue will be resolved long before then.
12-03-2023 02:43 PM in
Galaxy Z Fold | Z Flip13-03-2023 04:00 PM in
Galaxy Z Fold | Z Flip