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Fold4 UI 6 Update problems

(Topic created on: 25-02-2024 05:12 PM)
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RobbbiGee
Explorer
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After installing Update information

One Ul version: 6.0
Version: F936BXXS5EXAB / F936BOXM5EXAB / F936BXXS5EXAB
Size: 431.98 MB
Security patch level: 1 February 2024

  • I lost all my Bluetooth settings 
  • Sumup card payment app auto rotates sideways view when on payment page
  • Available wifi networks keep disappearing and only reappear after reset
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Solution
RobbbiGee
Explorer
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They claimed it was a software fix but also changed both batteries, screens and camera lol

View solution in context

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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Updating should be a seamless process and not cause any such loss @RobbbiGee  

Please do try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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gioviskius
Journeyman
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Same problem here. I tried everything, also an hard reset, but nothing solved it.

Before that update my phone was a "swiss watch"

did you solved it? @RobbbiGee

 

i already tried to wipe cache and then a reset, and didn t solved it.

i also call the samsung care, they connected on my device, but didn t solved it 😞

i dont know what to do. I am on warranty, but that s clearly a software problem. Before that was everything ok

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Alejandro1233
First Poster
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This doesn't help in any way.

 

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gioviskius
Journeyman
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i just went to the customer service, and they said that need to be changed the mother board of the phone. 

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gioviskius
Journeyman
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i confirm, that they changed mother board, battery and the outside screen. Now i have a new phone xD 

thank you

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Solution
RobbbiGee
Explorer
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They claimed it was a software fix but also changed both batteries, screens and camera lol

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