Fold 7 - Help with music/media in notification tray

[calvvvv]

Has anyone figured out how to move the current playing media from the second 'pull down' to the first 'pull down' notification tray thing? 

Basically so I only have to pull the notification tray down once to see it, not twice

My Z Fold 5 showed it in the first pull down. Tried moving it, editing the layout but no luck 🙁

Thanks

[calvvvv]

So I just changed my notification tray to seperated and again it only showed media on the right side so still didn't work. Any suggestions on how to get the live notification setting to work or appear? As you can see here it doesn't even show up

[ChrisB_]

Could you go to Settings > Lock screen and AOD > Now bar > toggle the switch next to "Media player" to On?

If that does not sort it out, another option would be to give our Technical Support colleagues a call, as they have a Remote Service that they can use to remotely access your phone (with your permission, of course) and check your settings to see if they can get to the bottom of this issue. 

You can read up about this service via the link below:

https://www.samsung.com/uk/support/remote-service/

If you are in the UK you can call them 0333 000 0333, if you are in Ireland their number is 0818 717 100. Both teams are open 8am to 8pm Mon-Fri, 9am to 6pm Sat-Sun.

If you are located elsewhere, you can find your local Samsung Support ream via the following link:

https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/

[Sonora]

Can you tap on Now bar and what you see?

Do you have all of this enabled?

 

[calvvvv · Accepted solution]

Ok so soft reset didn't work however i went to Now Bar and turned Media Player on and it is now showing up as id like it to 🙌🏼🙌🏼 wooo!
Thank you so much everyone for the help, much appreciated 😊