16-09-2023 10:45 AM in
16-09-2023 11:39 AM in
17-09-2023 05:33 AM in
This happened with my Fold³ which turned out to be the factory fitted screen protector @RTQNO which I chose to peel off and use it without one.
Your phone should have a one time only free factory fitted screen protector replacement option.
If it is the screen then the best course of action is to contact a Samsung Service Centre to have the phone assessed.
Samsung would levy a fee if they deem that the issue is caused by accidental damage which isn't covered under the Limited 2 Year Manufacturing Warranty.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "