Fold 4 inner screen is quality issues, Samsung refuse to facing the problem and refuse to help.
Got fold 4 phone directly from Samsung, phone was used with care for my mom, who does not use that often like youngsters. Phone looks like new, no crack, no damage. Every time fold to close phone shut down. Researched online, it has quality issues on the connecting line from left side of inner screen to right side, to repair that cost $700, because the screen and hinge both has to replace to fix the problem. Unfortunately, this has become comment issue with all fold phones.
Samsung care refuse to see the phone quality issues, and ask client to fix out pocket. This is not minor issues, this is not your speaker phone is not working, you can easily repair, and move on. Samsung product has quality issues. A phone sell price at $2400 after 2 year of usage, unless your pay another $700 purchase their parts, this phone is dead, not able use at all, it shuts off all the time. A 2400 phone only good for two years? If you willing to put down 700 to repair that, get two more year for a 3100 phone? Do the math yourself! Samsung! you are not getting a penny out off me ever again!
That is not how you do your business in US, you will lose your market share with that trash quality products. If not for US limit Huawei, you won't stand a chance!
