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Original topic:

Fold 4 inner screen protector coming off.

(Topic created on: 11-09-2023 07:19 PM)
TheHeroicHulk
Explorer
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Hi I've had my fold 4 for over a year now and the screen protector it came already fitted on screen out the box is coming away at the tops of the hinge. Do I need to go to a ssung repairer to replace as I heard Samsung are funny if you do it yourself if there's a warranty repair required etc. 

Thanks


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7 REPLIES 7
Glenntech
Samsung Members Star ★
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Your best bet is to contact Samsung Customer Support
I think you get one replacement included.
If you are confident, there are options out there.
But you can't just use any protector you find.
Best bet is to have Samsung approved repairer to use the official parts
TheHeroicHulk
Explorer
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Just spoke to them and 1st replacement is covered and all booked to do. Luckily got a certified repairer near me.
kslifter
First Poster
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Who did you contact? Mine is coming off at the hinge. 

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TheHeroicHulk
Explorer
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Samsung.
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AndrewL
Moderator
Moderator
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For anyone who has experienced a similar issue with the screen protector on the inner/main screen, please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact channel, and an advisor will be able to arrange for the screen protector to be replaced by an authorised engineer. 

TheHeroicHulk
Explorer
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Mines all done now. Only gripe was they had to wipe my entire phone to just do a screen protector. Ridiculous so make sure you are well backed up.
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TheHeroicHulk
Explorer
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Mines all done now. Only gripe was they had to wipe my entire phone to just do a screen protector. Ridiculous so make sure you are well backed up.
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