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Fold 4 folding screen

(Topic created on: 23-08-2023 05:53 PM)
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gav4015
Apprentice
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So my fold is 14 months old and the protective fold screen cover got 2 air bubbles appear on the fold part of the screen, but before I could take it to Vodafone for advice the next day I opened the phone to find a black line down the fold part of the screen and nothing works.
Vodafone wont repair under their 2 year warranty (which I was told when buying would cover the screen) saying even though it is a known issue the screen is not part of the warranty. 
Has anyone gone to Samsung for a repair as I'm not paying £600 to repair a 14 month old phone .
Surely it's got to be a fault with the screen especially as I haven't been a heavy user, open around 4 times a day.
I'm a Samsung customer for all my phones, TVs, tablets, ear buds etc. But am now annoyed I didn't just keep with the s series phones I've never had a problem with.
Gavin
10 REPLIES 10
Tirath
First Poster
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I'll give Samsung a go and let you know how I get on.... I am not paying that.
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