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Fold 4 black screen

(Topic created on: 15-06-2024 11:20 PM)
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nath448
Apprentice
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Fold 4 Since update to one ui 6.1 android 14 today when i open up phone goes black screen and shut phone its black screen two takes a while to come back every time i open phone anyone elso havent Issues with this try in safe mode still same and did a full rest still same have a Repair book for monday anyway 
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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@nath448 can you also try this generic troubleshooting step. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Failing that do please let us know how you get on. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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nath448
Apprentice
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Done all this a few time nothing
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Xavier Lau
First Poster
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I get the same problem after 6.1 updates and do all the suggeted method, still cannot help, I think it really need a Firmware update!!!!!!

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