Fold 2

[Fold 2]

Galaxy fold 2 

So my phone stop receiving service I thought it was sim card but  changed it and still doesn't work. No service.

I try Sam sim card in old phone and works so I know is my fold 2.

My fold 2 reads the sim card because I check on the slim slot settings and says AT&T provider but gets no service.

Anyone has any idea why this happened just happened  from one day to another my phone  I bought it at best buy unlocked and use it for 1 year and suddenly this happens. 

Any help will be appreciated. 

[BandOfBrothers]

Hello 👋 @Fold 2 and may I extend a Warm Welcome to the Samsung Community Forum. 

I'm sorry to hear your experiencing these issues. 

First try > Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If this does not help then go into Settings > General Management > Reset > Reset Network Connections. 

There is also a Diagnostic Tool 🔧 found in your Samsung Members App. 

https://www.samsung.com/latin_en/support/mobile-devices/what-to-do-when-calls-disconnect-or-there-is... 

https://www.asurion.com/connect/tech-tips/fix-no-service-signal-on-samsung-android-phone/ 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 

[ironass]

Check on the AT&T website that you have not been affected by their recent outages. See...

https://www.att.com/outages/