3 weeks ago
Hi all,
Just wanted to run this past the collective and get any thoughts.
I've seen the posts around screen issues of various types with the Flip4. My partner has one and so far it's had two new screens. The first time it was accidentally dropped and it damaged the case (and they changed the screen at the same time) and the second time the touch on the bottom half of the screen (handy when having to put in your pin number) stopped working about 4 months later. Thankfully the second time it was replaced free of charge as was still warrantied from the first replacement.
Now... here's the thing, yesterday the very top portion of the bottom half of the screen has started playing up with regards to touch, so again 1, 2 and 3 are not responsive when having to put in a pin number. I'm disappointed that it's playing up YET AGAIN and wondered what other's experiences were and whether they got replacement devices from Samsung or what had happened. It's been in a case the whole time never dropped (well since the accidental one and even then the screen wasn't damaged just the hinge was dented).
Wondering where to go next as the missus is sort of saying she doesn't want it any more
3 weeks ago
3 weeks ago
3 weeks ago
3 weeks ago
Thanks,
It will still be under warranty from the last repair (overall warranty will have passed to be honest) as you suggest I'll contact support and see what they say.
3 weeks ago