27-09-2022 06:12 PM in
I bought my Flip 3 last week.
No complaints until now.
I can take a call via the cover screen, but I can't start a call via the cover screen.
Although there is a widget called "add contacts" in the list of widgets.
It says "tap to add contacts". Then it prompts to open your phone and it displays your "contacts"-app.
Then it explains I should pick a maximum of 3 contacts from the list.
These 3 are then shown at the top of the list. Next I close the phone and check the cover screen : they will never show up on the cover screen. 😕
The cover screen widget will still say "tap to add contacts". So the contacts are not copied to the widget.
I searched the internet and I found one person describing the same problem and finding a solution (you have to delete a "topic"), but the actual steps are left out (I guess on purpose).
This is clearly a software bug and there must be a way to go around this. I appreciate your help.
28-09-2022 11:14 AM in
Problem is solved !!! 😃
I can start a call from the cover screen now. In order to help the community I 'll try to explain how I managed to copy 3 contacts to the cover screen widget. It's still a bit weird though.
When I woke up this morning I turned on the wifi.
I received a message that there was an update available and I downloaded and installed the update. The phone is booted, so I had to use my code and password again.
Then I was curious if this update contained a fix to my problem, so I tapped twice on the cover screen and swiped over to "tap to add contacts". It prompts to open up the phone and I was in the contacts app which invites me to pick 3 contacts. When I close the phone again, the contacts are NOT on the cover screen !
And I was disappointed again.
But then I just tried a few things randomly and illogically and then it worked.
- on the cover screen : tap to add contacts
- open up the phone and the contacts list will appear
- there is a switch at the top to turn on and off : turn it on and off a few times
- turn it on again
- pick your contacts and they are copied to the top of the screen
- press the button at the bottom of the screen where you can close all your apps. (three horizontal bars)
- now close your phone
- check the cover screen again : the contacts will appear in the cover screen widget (to my surprise 😮)
Good luck !
In order to start a call, you just tap the contact and it will prompt you to scan your thumb and then it will start the call.