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Bright line

(Topic created on: 29-01-2023 09:05 PM)
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Liz38
First Poster
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16750261560662801155740595862744.jpg

 Does anyone know why this line is there? 

I woke up this morning at the line was there. It didn't allow me to answer or turn the cellphone off. I checked my warranty expired last month. 

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hello @Liz38 

I assume the phone hasn't suffered an accidental bump or water damage  ?

Have you been able to soft reboot your phone by turning it Off and then back On since yesterday when you couldn't turn it off ?

If this has not self resolved then Samsung apply a 2 year limited warranty on their phone's.

Have you definitely owned the phone for more than 2 years ?

If so then a Samsung Service Centre can still assess your phone and provide a costing for repair. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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