14-04-2024 12:47 AM
I dont know what to do I have had this phone for about a year it got blacklisted a few months after I bought it and now is just a paper weight I have proof I paid in full for this phone it was unlocked to accept any sim and my sim is sim only, I just want Samsung to unlock it for so bad 😔
14-04-2024 01:01 AM
14-04-2024 05:36 AM
Can you clarify what you've stated in your post please.
You state " I have had this phone for about a year "
And then say , " it got blacklisted a few months after I bought it "
Personally I would have contacted the seller straight away and not waited 🤔
What is showing on the phone i.e No Service ?
Have you tried another activated sim card the phone ?
Unfortunately, Samsung wouldn't unblock the phone as they wouldn't have placed the imei block on the phone.
This is typically placed by the network that the phone is used on by the original owner.
Samsung would only block a phone if it was connected to a trade in phone that then the owner hasn't sent in the trade in phone and not paid the short fall.
Your going to need to contact Amazon if they supplied the phone @Members_rt2rY1j
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-04-2024 08:19 AM