12-11-2024 11:18 PM
Not sure what happened, new phone and all of a sudden black or appeared when I tru to take pictures. Is this something that can be fixed ? Or i need to have the phone checked? Very disappointing 😞
12-11-2024 11:35 PM
13-11-2024 05:26 AM
Hello @Ayaem and may I extend a Warm Welcome to the Samsung Community Forum 👋
Please do double check your camera lenses are clean, and if your using any sort of camera lens protectors then remove them to ensure it's not them that is causing this issue.
Samsung Support Links >
And
If you perform a forum search you may find existing threads with some further help or guidence within.
https://eu.community.samsung.com/t5/other-galaxy-s-series/dots-on-screen-in-camera-mode
Google Search >
https://www.reddit.com/r/galaxys10/comments/1065jxx/black_spot_appearing_on_my_photos/
If none of the above helps to resolve your issue then a Samsung Experience Store / Samsung Service Centre can assess your phone.
https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "