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Android 13 Bluetooth, fix please!

(Topic created on: 24-12-2022 04:53 PM)
1927 Views
Ares_Redstar
Journeyman
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It's time Samsung fixes Bluetooth on Zflip 4 with android 13. It's been almost 2 months with One UI 5 and can't use buds anymore. Media keeps breaking up, assistant disconnects, calls won't go through buds. It's ridiculous. Samsung, fix it already!
5 REPLIES 5
JAMES4578
Samsung Members Star ★★
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Hi @Ares_Redstar  Have you tried much Troubleshooting?  

If not you could try  clearing the Bluetooth cache.   Go to Settings-Apps, if Bluetooth not visible you may need to tap sort-show System Apps and clear Data/cache.  Some more detail and other suggestions here such as Resetting the Network settings.  https://thedroidguy.com/fix-bluetooth-problems-samsung 

However if not a solution may need to wipe the cache partition  by these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

can also Repair Apps via the same Recovery Menu.

However not saying more Bug fixes will not be needed.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Ares_Redstar
Journeyman
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I've tried everything already, including a factory reset. Samsung released a firmware update for S22 series which fixed the same issue, but it seems they still have to acknowledge the same issue on flip/fold, my opinion after talking to technical support.
Glenntech
Samsung Members Star ★
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Not had any issues myself with the Z Fold 4
Though I remember someone has a similar problem like this before. Different software though.
If I remember correctly, they ran the buds case till the battery went flat and then took the buds out until they went flat.
Charged them up fully. Re-paired them, and all worked again.
Only saying as an idea as you say you've tried everything else
Rhino8
Apprentice
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Having same problem on S22+, can get to Bluetooth settings but cannot clear cache or data ,This needs sorting ,we pay another of money for these phones ,WE deserve better , Getting passed off with it now ,can't even listen to one track with out it cutting out , Thoughts guys please ,
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Rhino8
Apprentice
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Sorry couple of typos in there ,***** predictive text .
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