24-10-2019 09:50 AM in
Hi, I have an issue with my S9+ where the wifi keeps turning itself off. If I don't notice then I don't remember to turn it back on and I have used all my data this month now due to this problem. I have checked all my settings and nothing jumps out as being incorrect. The setting which turned it off whilst asleep is no longer there. I have it set to turn on automatically for frequently used wifi so it should connect anyway but it isn't. Any clues?
13-11-2020 10:32 AM in
I have the same problem on an S9. It started to happen just after the recent system update of 2 November 2020. With this update I also got other problems. All of them cannot be solved with the suggested fixes I found here. It must be solved with a new update. I hope Samsung will release soon a new update, otherwise it's really difficult to use the phone...
11-02-2022 02:58 PM in
Same thing here on my S20 FE. Probably one of the most annoying things I have ever dealt with on a cell phone. If they don't fix this by next month I'm just going to go iPhone. Tired of all these companies (Microsoft, Samsung, Google, etc.) releasing ***** updates and then just ignoring the problem.
12-03-2022 02:14 PM in
I will say they solved my problem, however I did notice that it seemed to only be happening while I was at work on a WiFi 6 network. I did have a couple updates after I started experiencing the problem, so it's possible it's just a wait it out thing. It Took about a month for my issue to resolve.
14-03-2022 03:44 PM in
Unfortunately, my issue occurs regardless of what Wi-Fi I have most recently been paired with or am currently using. I have tried every "fix" I have come across. At this point I have just opted to leave my mobile data turned off as I am almost always near available Wi-Fi. The few times I am not i can just bump on the mobile data...
28-03-2022 09:59 PM in
I have the same issue on my A52. Battery saving mode is off and my phone's software is up to date. I burned through my data so rapidly this month because my wifi kept randomly turning off on multiple occasions without me realizing.
28-03-2022 10:44 PM in
Unfortunately my issues is still ongoing and I am still forced to keep my mobile data turned off as to keep from burning through my allotted usage before the speed restrictions kick in on 5G usage.