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Original topic:

Smart Call App Failure

(Topic created on: 05/11/20 04:37)
golfgame
Apprentice
Options
Galaxy S9 Series

I recently received the latest Samsung update on 11/2.  Since then the Smart Call App is failing.  Each time I select a call to block I get this prompt.  I am unable to add the desired call to the blocked list.   How can I resolve this issue?  The Smart Call App is V11.5.00.4 I believe.  I have Android 10 and One UI version 2.5

Smart Call.jpg

 

Selecting App Info takes me here. When I go into App this App is not on the list.

Smart Call 2.jpg

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29 REPLIES 29
BilalB
Apprentice
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Galaxy S9 Series

Works like a charm

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nutts
First Poster
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Galaxy S9 Series

Same annoying error since the last update and there is no option to clear any data or cache!

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Federico1074
Apprentice
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Galaxy S9 Series

All the suggestions proposed either don't work at all, or work only for a couple of days, untile the cache is rebuilt... What a shame on Samsung and Android...

Federico1074
Apprentice
Options
Galaxy S9 Series

That doesn't solve this big issue, unfortunately...

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LauraS9
First Poster
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Galaxy S9 Series
Same issue on S9 plus after updating. Is very annoying, how can we stop it completly?
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massimonline
First Poster
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Galaxy S9 Series
same issue on s9 after updating
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Chokaz
First Poster
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Galaxy S9 Series
Thanks it worked, via storage but it gives you a warning before you clear
MD1973
First Poster
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Galaxy S9 Series
Same issue on S9 in UK since update.
Annoying as hell.
clearing cache / data does not work.
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Sam100S9
First Poster
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Galaxy S9 Series
This is driving me mad 😠. It's so frustrating, you can't even make a simple call since this update. I have cleared all cache and data still having problems. It needs to be stopped, any suggestions welcome 🙏 😊
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AJBABY
First Poster
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Galaxy S9 Series

Thank you so much... ive been dealing with this for over a week and it was getting on my nerves.. every time i went to make a call.. like go away pop up!!