S9 Plus microphone issue After Recent Update

[Pete249]

Hi after a recent update at the weekend 15/11/2020 my microphone isn't switching on when i answer my phone. I can receive the call and answer and hear the caller speaking but they can't hear me. If i then tap the speaker icon to go to speaker phone my mic kicks in and is clear with good pickup. i can then come off speaker mode and the microphone will work ok.  If I make the call the mic will work ok. If i use bluetooth to answer the call the bluetooth mics work ok. 

Any input welcome Thanks

[GrandArcher]

I have the very same issue ? Any updates on the matter ?

[graha]

I have the same issue.

[Minaezzat]

I also have the same issue when i turn my speaker on the other person can hear me and when turn it off the other person can also hear me well, if i didn't do this method other person wouldn't hear me. Please samsung find something 

[Carmine1978]

Same issue. I noticed that it does not happen in  energy saving mode but it makes no sense to have an s9 + that makes you coffee but does not make you make a phone call. please samsung fix as soon as possible

[Carmine1978]

Dear, after some tests it seems properly working removing bixby features: vocal activation, automatic listening, use with locked smartphone and other features letting bixby automatic activation. After different incoming calls it seems properly working. Please let me know your experience

[GrandArcher]

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@Carmine1978 wrote:

Dear, after some tests it seems properly working removing bixby features: vocal activation, automatic listening, use with locked smartphone and other features letting bixby automatic activation. After different incoming calls it seems properly working. Please let me know your experience

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It has actually worked !! Thank you very much !!