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Original topic:

S9 Plus microphone issue After Recent Update

(Topic created on: 16/11/20 19:19)
Pete249
Apprentice
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Galaxy S9 Series

Hi after a recent update at the weekend 15/11/2020 my microphone isn't switching on when i answer my phone. I can receive the call and answer and hear the caller speaking but they can't hear me. If i then tap the speaker icon to go to speaker phone my mic kicks in and is clear with good pickup. i can then come off speaker mode and the microphone will work ok.  If I make the call the mic will work ok. If i use bluetooth to answer the call the bluetooth mics work ok. 

Any input welcome Thanks

 

 

15 REPLIES 15
GrandArcher
First Poster
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Galaxy S9 Series

I have the very same issue ? Any updates on the matter ?

 

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graha
First Poster
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Galaxy S9 Series

I have the same issue.

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Minaezzat
First Poster
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Galaxy S9 Series

I also have the same issue when i turn my speaker on the other person can hear me and when turn it off the other person can also hear me well, if i didn't do this method other person wouldn't hear me. Please samsung find something 

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Carmine1978
First Poster
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Galaxy S9 Series

Same issue. I noticed that it does not happen in  energy saving mode but it makes no sense to have an s9 + that makes you coffee but does not make you make a phone call. please samsung fix as soon as possible

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Carmine1978
First Poster
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Galaxy S9 Series

Dear, after some tests it seems properly working removing bixby features: vocal activation, automatic listening, use with locked smartphone and other features letting bixby automatic activation. After different incoming calls it seems properly working. Please let me know your experience

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GrandArcher
First Poster
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Galaxy S9 Series

@Carmine1978 wrote:

Dear, after some tests it seems properly working removing bixby features: vocal activation, automatic listening, use with locked smartphone and other features letting bixby automatic activation. After different incoming calls it seems properly working. Please let me know your experience


It has actually worked !! Thank you very much !!

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