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Google Play store keeps stopping

(Topic created on: 27-11-2021 12:06 PM)
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Mantaray55
Student
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Hi,  my google play store keeps stopping. started 3 days ago. Had 4 Samsung tutors, fixed briefly.

They did reset. worked fine for few hrs then  has started again. Is it corrupt ? A second hand curved screen 3 or 4 yrs old. Bought 2nd hand about 6 months ago.

Any one else had same problem ? maybe best I buy Google Android, bypass the Samsung Knox system ?

 

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3 REPLIES 3
xSteveuk
Mastermind
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Hi
Try going settings
Apps
Look for the playstore app
Storage
And clear cache And data
Restart phone
And see if resolves
The issue with playstore
Solution
Mantaray55
Student
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Hi xsteveuk

Gosh trying to search for replies  not easy on forum , its my first time  signing

up to Samsung forums.  I had to  enter 6 dig code, not easy for a 66 yr old

Canadian in Suffolk uk.

Yes I tried your suggestion. It didn't seem to solve however

I tried  by uninstalling the Google Play Store app entirely

then  did a restart, then  went to settings, apps and  reinstalled

google play store, that's what worked.

Strangely the 4 Samsung tutors didn't advise or conduct that

task !  My computer friend  did a factory reset yesterday, even

that didn't work. It was today when I  went to settings, then apps,

then uninstalled  google play store, and re installed play store  and  it worked and no problems.

My computer friend didn't realize  there was  a google playstore  available, thinking

there was only one that is fixed into the system if that makes sense.

I nearly though  bin my Samsung

and buy another 2nd hand one.

So I beat the tutors and even my computer friend on this one  hehe.

The  Google  "Play Store Keeps Closing "  pop up started 3 or 4 days ago.

Ringing Samsung Tutors, 4 separate times, while they failed to solve it.

I was on skype with my computer today friend when I suggested the option I

suggested, and  for a no pro, I solved it !  Though Your idea did in part

prompt me to try a complete re install of G Play Store.

 

However Google  Photos  is the only other app pop up  that continues to

say  Google Photos Keeps Closing. I tried to re install from the goodgle

play store  ( that works fine now ), and Google Photos won't budge.

However I never use it anyway so I just ignore using it.

 

So my non pro idea seemed to work. Well see what happens

tomorrow  !  Please excuse the long text but it may be a remedy !

Good chatting with You Steve where ever You are !

 

 

 

xSteveuk
Mastermind
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Hi,
Thanks for the reply
Enjoyed reading
I do enjoy samsung members
And enjoy helping when l can
A tip when searching
On Google
Type Samsung
Then the query you are
Looking for
I find helps when searching
Samsung help pages
I'm from the Midlands
With a brumy accent
And looking forward
To my pension MARCH LOL
TAKE CARE
Nice chatting

Steve 😀
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