27-11-2021 11:47 AM in
Hi, my google play store keeps stopping. started 3 days ago. Had 4 Samsung tutors, fixed briefly.
They did reset. worked fine for few hrs then has started again. Is it corrupt ? A second hand curved screen 3 or 4 yrs old. Bought 2nd hand about 6 months ago.
Any one else had same problem ? maybe best I buy Google Android, bypass the Samsung Knox system ?
Solved! Go to Solution.
Gosh trying to search for replies not easy on forum , its my first time signing
up to Samsung forums. I had to enter 6 dig code, not easy for a 66 yr old
Canadian in Suffolk uk.
Yes I tried your suggestion. It didn't seem to solve however
I tried by uninstalling the Google Play Store app entirely
then did a restart, then went to settings, apps and reinstalled
google play store, that's what worked.
Strangely the 4 Samsung tutors didn't advise or conduct that
task ! My computer friend did a factory reset yesterday, even
that didn't work. It was today when I went to settings, then apps,
then uninstalled google play store, and re installed play store and it worked and no problems.
My computer friend didn't realize there was a google playstore available, thinking
there was only one that is fixed into the system if that makes sense.
I nearly though bin my Samsung
and buy another 2nd hand one.
So I beat the tutors and even my computer friend on this one hehe.
The Google "Play Store Keeps Closing " pop up started 3 or 4 days ago.
Ringing Samsung Tutors, 4 separate times, while they failed to solve it.
I was on skype with my computer today friend when I suggested the option I
suggested, and for a no pro, I solved it ! Though Your idea did in part
prompt me to try a complete re install of G Play Store.
However Google Photos is the only other app pop up that continues to
say Google Photos Keeps Closing. I tried to re install from the goodgle
play store ( that works fine now ), and Google Photos won't budge.
However I never use it anyway so I just ignore using it.
So my non pro idea seemed to work. Well see what happens
tomorrow ! Please excuse the long text but it may be a remedy !
Good chatting with You Steve where ever You are !