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Original topic:

Dex crash on windows 10 with S9

(Topic created on: 17-08-2021 12:10 PM)
thecas
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Galaxy S9 Series

Here's what I've done and what's going on when I try to install Samsung Dex in my Laptop (runs Windows 10):

  1. Downloaded and installed DEX from https://www.samsung.com/us/explore/dex/ (they weren't installed originally)
  2. Restarted my laptop
  3. Install seemingly starts, but stops (crashes) almost immediately when i plug in my phone (S9 EU version).  

Now i tried to check the windows service and it seems that ss_conn_launcher_service is arrested. I've already tried to start it manually but it stops immediately.

My windows 10 version is the latest with the normal windows update (no beta channel).

What shall i do to fix it?

 

 

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