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Unable to downgrade after updating to one ui 8 beta, can anybody help?

(Topic created on: 3 weeks ago)
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louisr234
Apprentice

3 weeks ago

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As the title notes, I updated to the beta, but would like to retract from this, how can I?

There is no downgrade option on smart switch?
3 people had this problem.
13 REPLIES 13
Moiramon
Hotshot

3 weeks ago - last edited 3 weeks ago

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@arianwen27 noticed the beta is actually marked as a release version not a beta version. I wonder if this is the problem as Smart switch probably needs to see the beta flag to offer the downgrade option.
JAMES4578
Samsung Members Star ★★

3 weeks ago

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In response to Moiramon
Possibly that is the reason and to be sorted out at Samsung 's end. However know in the past some customers had issues really back in the early stages with no downgrade option available. It was resolved in the end.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Moiramon
Hotshot

3 weeks ago

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In response to JAMES4578
To be honest I'm pretty happy with it. Did have a strange thing yesterday where it appeared to have activated airplane mode on its own. Then noticed that battery saver was also on? I reported both in the beta forum. Not happened again though.
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TechnoSteve
Helping Hand

3 weeks ago

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I'm still trying to find one UI 8 beta, but nothing available yet I suppose for the ZF6
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