Today i ordered Samsung galaxy S25 ultra

[ilahi]

I ordered Samsung galaxy S25 ultra but after few minutes my order got cancelled without any reason. Even i made full payment. I used my s24 ultra to trade in.

[Piper123]

You'll need to contact Samsung Customer Services although other members in here have fed back that Samsung wont explain why the order was cancelled.

[BandOfBrothers]

Hello @ilahi  👋 

This has happened before unfortunately which means something in your order details is tripping Samsungs algorithm that's shows a red flag on their systems. 

Or they do not have that available storage capacity or colour in that phone they can at this time supply. 

The only recourse is to try ordering again via the Samsung Shop App or if you have one local go to a Samsung Experience Store. 

If i can be of any further help please don't hesitate to ask  😎 

[allan20166]

Unfortunately some orders can be cancelled due to the lack of stock availability each order get allocated to stock if it's not available they will either try another stock selection or cancel your order you will get a full refund

[Bhvs]

I've ordered the same with a trade-in option. After watching a lot of videos, I found that the S24 Ultra is better than the S25 Ultra. We're not paying any money for the AI feature, and it's not recommended to upgrade from the 24 Ultra.

[Stiobhan]

Ordered mine with a trade in last night plus a few other discounts applied and ended up getting the 25u and buds 3 for £371. Trade in was £540 for my 24u 512.

Wasn't going to upgrade but for that price, defo worth it.

[Piper123]

S24 Ultra better than S25 Ultra?

That is very much up for debate. I have the S24 Ultra and the cameras are weak, everything else about the device is great. S25 Ultra cameras are far superior in my opinion (have been to Unpacked and used the device for 2 days).

As for AI, Samsung said last year that it would be free until 2025. Moving forward, there will be a free version with limited features and a premium version with the full suite. This will be the same for S24 Ultra as well as the S25 Ultra

Please don't believe everything you read online or watch on Facebook. Are the differences huge? Maybe not.. Significant? Yes.

[Kathie1404]

Heck, what sort of discounts did you get? Even with blue light, trade in and prepare codes, my lowest price was £550

[georgieboy]

I got the 540 trade in but with all codes could only get down to 538 , for the s25 ultra . Would love to know how you managed that

[Scoot61]

Looking to order S25 Ultra. Does anyone know of any discount codes pls.