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Stuck in beta software.

(Topic created on: a week ago)
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Heritage60
Explorer
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I have an S25 ultra and I enrolled on the ui8 beta program. However, due to the Google wallet issue and an issue with my Ultra watch, I left the program before the last update. I am hoping to update to the stable UI8 but it's not available to me. I've tried to use smartswitch to rollback to UI7 but that says my software is up to date. 
Am I stuck with my beta UI8, and never get another upgrade ( not an option on a 6 month old phone) or is there a solution out there!?
Note to self...you are not a tech head, do not get involved with beta software!

14 REPLIES 14
Heritage60
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It didn't. Useless advice from Samsung!
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arianwen27
Samsung Members Star ★
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The only way to downgrade is using the downgrade option in smart switch or doing an emergency software recovery in smart switch.

Kinda surprised official staff said a reset would do it
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Heritage60
Explorer
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I've tried the smart switch and i can't get it to work. I'm annoyed with the Samsung advice, but more annoyed at my stupidity.
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Heritage60
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Off to EE repair shop on Monday, hopefully they can sort it.
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Heritage60
Explorer
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It updated today. I just needed to wait, shame they didn't say, but all is well now.
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