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Samsung S25 ultra - Samsung kx

(Topic created on: 24-02-2025 09:45 PM)
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Prii27
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Hello there

Is there anyone working at Samsung Kx which can help with a query? I'm planning to buy a titanium gold s25 ultra and note that it is available at Samsung store kx. Can I go directly to the store and purchase it or should I order online? 

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TechZilla
Samsung Members Star ★
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Here's the S25 (non ultra) in the pink gold, I saw it in person at KX and took a photo and a short video 1740438372761.jpg
TechZilla - Samsung Members Star

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25 REPLIES 25
johnz237
GrandMaster
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This is for customers only. You'll need to contact samsung directly for this- as all of us here are also customers.
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Prii27
Explorer
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Right, we are samsung members too
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johnz237
GrandMaster
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No, what I mean is there are no Samsung staff working on this forum.
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Prii27
Explorer
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Oh ok got you
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johnz237
GrandMaster
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Use this link to find your nearest store. They also provide the stores contact
https://www.samsung.com/uk/samsung-experience-store/locations/
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Prii27
Explorer
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Samsung online or even customer care are not helpful - they say they just work for the online shop
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Prii27
Explorer
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I can't find the details for the kx store, if you find it, can you drop it here please?
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Glenntech
Samsung Members Star ★★
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If you live in around the London area.
You can order online and pick up at the KX store. Instead of your address, you can select the KX store for delivery. You will get notified when it's available to pick up
I did this with my S25 Ultra.
Alternatively it's best to call the store to make sure they have in stock what you want.
johnz237
GrandMaster
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The phone number for Samsung KX in King's Cross, London is +44 (0)33 0726 0059.