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Samsung Pass Not Synchronised

(Topic created on: 07-03-2025 05:48 AM)
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exp1orer
Pioneer
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Why is the separate Samsung Pass App not synchronising with the Samsung Pass included in the Samsung Wallet even if they are set to ON synchronised? I have very important notes in my separate Pass App in my Xcover6 Pro. When I add or update the notes in the Pass of Xcover6 Pro the notes in the Pass of my S25U Wallet is not updated. 
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3 REPLIES 3
Joeeye
Legend
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First thing I'd check is to make sure Samsung Pass is logged into the same Samsung account for both devices. Next is ensure that your older device has all cloud sharing features enabled, notably the Samsung Pass and Notes. If you can verify both are the same and enabled, and the problem still persists, I'd suggest getting in touch with Samsung support.
arianwen27
Maestro
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Open settings of Samsung pass, account and syncing, enable sync with Samsung cloud.

At least for me, it tends to need to be manually enabled
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exp1orer
Pioneer
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Both phones are synchronized with Samsung cloud but S25U Pass Notes does not update if I update the Pass Notes in XCover6Pro.
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