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S25 Ultra no trade in on fild 7 why

(Topic created on: 3 weeks ago)
1884 Views
Terry1969
Pioneer
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Hi there  , why no trade in for fold 7

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23 REPLIES 23
Alex14119
Journeyman
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Maybe because they're considered the same generation for Samsung?🤷
Try asking the support chat.
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Glenntech
Samsung Members Star ★★
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Its one of the latest devices. This is normal. Anyone upgrading will be from an older phone
It might get added later on in the year
McTree
Journeyman
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Just in a chat with Samsung support about this right now. Very disappointed.. their first suggestion was - sell it privately! I've been trading up since the Note 8 and feel a bit let down.
McTree
Journeyman
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Just confirmed that there won't be a trade in path for S25. Either sell privately or they say contact Samsung Recycle 😂
McTree
Journeyman
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I'm not going with the too new thing. Every year I've traded up from Ultra to Fold and then back again. This is the first year I haven't been able to do it.
uzz1
First Poster
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Same here! Been trading the ultra for the fold and vice versa for years. Truly disappointed with Samsung.
ukcoffeemonster
First Poster
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Can't believe it...have already paid for the S25 so Samsung already have that cash, now I want to give them more by upgrading to the fold 7 but they won't take it as a trade in...i've always been able to trade from the latest to the latest....great way to treat liyalty....if they dont want my cash then I wont spend it with them
GoanGeek
Samsung Members Star ★
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I feel its a downgrade from the S25 ultra given the S25 ultra has a bigger battery and better cameras.

Otherwise its an Awesome buy from older phones or folds
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McTree
Journeyman
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That's what I told them on the chat.. mentioned I would be looking seriously at the new Google Fold..