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S25 ultra - buds 3 pro stops randomly registering inputs

(Topic created on: 15-05-2025 08:35 PM)
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brumao
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I recently got an S25 ultra and paired my existing buds 3 pro with it which I was using with my S23 ultra previously.

There seems to be an issue where the phone randomly responding to inputs I make on the buds, specifically clicks to play/pause media. The media still plays through the buds as it should and I am still able to change noise controls (ambient mode - noise cancelling) and also the volume controls. However, although the volume changes, it doesn't reflect the change on the phone screen how it usually does.

When this happens, if I use the volume rocker on my phone to reduce the volume, the volume drops to a significantly low level in the first click (kinda like how it plays if you had an ongoing call and were trying to play media at the same time. And then turning the volume up using the rockers doesn't bring it back to its original state.

The only fix is to restart my phone when this issue pops us happens and then after the restart it's all back to normal. I have tried re-pairing my buds, resetting them, unpaired them from all other samsung devices and also turned off seamless transition. It still happens at least once a day, if not more, at random times and is only fixed when I restart my phone. It is annoying to have to keep going through restarts for a fix, especially for such an expensive flagship device. Has anyone faced something similar and did you find a fix?

Note - I use the buds with my S23 ultra for a few months before switching to the S25 ultra and didn't face any such issues with the 23 ultra

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Tourbillon De La Vie
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How old are the buds 

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brumao
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I got them at launch, which was about July 2024. Considering the initial delays with the ear tips issue, I'd say I got mine some time in August 2024. Again I don't think it's a buds issue, considering they worked fine with my S23 ultra and resetting them or unpairing them did nothing. It only fixes itself when the phone is restarted. 

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