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S25 the Failed Expensive phone that can not make Cellular calls

(Topic created on: 3 weeks ago)
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Members_FvsAJLk
Apprentice
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My S25 having terrible Network Signal and I can not call anyone, nor anyone can call me via the Cellular.

Is this phone a failed phone like many Samsungs and I should seek to get some Xiaomi or OnePlus phone?

14 REPLIES 14
Members_FvsAJLk
Apprentice
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Members_FvsAJLk
Apprentice
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Signal bars even disappearing wholly, and I tried so many options, but the problem lies in Samsung manufacturing bad  phones releasing them to the public and selling them for 4 figures....

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Smiiile
First Poster
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I had the same problem with S24 Ultra. Vodafone did change my mobile network settings from 5G to 4G. The problem is solved...
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smiley
Samsung Members Star ★
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Are you in the uk ? What carrier do you use ? Are you sure the coverage of your network is good in your area ?

Personally my S25 ultra has proven to have a very good reliable cellular modem chip. Generally phones have a strict receiver quality standard to pass their production tests for Rx sensitivity and RSSI (receiver signal strength indicator).

If you believe you have an issue then you should go back to store and have your phone tested.

How long have you had it ? Have you tried going to settings - mobile networks and changing the mode from 5G to LTE ? Does this make a difference ?

There are certainly a few things to try before making assumptions that the 'S25 is a failed phone'. For most users this has not occurred.

Smiley


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Members_FvsAJLk
Apprentice
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As I said I tried so many options in other threads also, but what I have not tried and never wanted even to try was setting mobile options to 3G and now the signal bars are full and the calls are made fast, after I just set it to 3G out of curiosity.

But if Samsung believes that it is worthy of buying a 1500 Euro phone for just having 3G signal then they are wrong.

 

 

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moe192
Voyager
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Well samsung didn't force you to buy it... it's the network that has issues with the service not the phone itself...
Del1701
Voyager
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Are you using a sim card or esim? If it's a sim card then ask your network provider to change it for a new one, that may help 😉 also if it's an esim that you're using ask you're network provider to make sure that it's set up correctly for you.

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charlii
Journeyman
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It sounds frustrating! Poor signal could be due to settings, a network issue, or your SIM card. Try restarting the phone, updating software, or checking your provider. If that doesn’t fix it, contacting Samsung support might help. If the issue persists, you could consider switching to a Xiaomi or OnePlus if you’re looking for better performance

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charlii
Journeyman
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how u solved this problem?

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