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S pen won't work properly when my S 25 ultra is in a magnetic case. Anyone else having this issue?

(Topic created on: 04-02-2025 07:01 AM)
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kerryman
Journeyman
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Hi,

My s pen won't work properly when my S 25 ultra is in a magnetic case.

Is anyone else having this issue. 

22 REPLIES 22
GusB
Samsung Members Star ★
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Hi, which case do you have and does it have any attachments on the back?

As a Star group we have tested ESR, Spigen, Otterbox cases with no issues, however my ESR case with a wallet attachment DOES affect the spen. It seems to be from the extra vertical magnet that some cases have.

1738653466985.jpg20250202_161133_1000029501_1738513347.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
BandOfBrothers
Samsung Members Star ★★
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Hi @kerryman 

usually the ring inside the case won't affect the sPen.

It's when one attaches a magsafe accessory such as powerbank etc. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

kerryman
Journeyman
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Hi GusB,
Yes my case is a Torro wallet case . The part that phone sits in is detachable. Great idea but unfortunately the s pen won't work as it should.
kerryman
Journeyman
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Thank you all. I'll just have to get another case.
kerryman
Journeyman
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Hi BandofBrothers
Thank you for the quick reply.
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GusB
Samsung Members Star ★
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Is it this one? I bought it and thought the case part was flimsy and the wallet clasp was just too big...

I'd imagine the interference comes from the strong magnets that attach the wallet part.

Went for an ESR case with wallet instead 20250125_161349_1000021381_1737821630.jpg20250125_161357_1000021382_1737821638.jpg20250125_161440_1000021383_1737821680.jpg20250202_161157~2_1000029494_1738513154.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
kerryman
Journeyman
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Yes that's the same as mine. I agree with you. The clasp is annoying when talking it out of my pocket. But it's a great idea. Maybe they should have a stud fastening instead of a magnetic fastening.
GusB
Samsung Members Star ★
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Mmm... Been using torro since 2019, they are generally nice cases and good quality but I've gone a different way this time due to the above.
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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GoanGeek
Samsung Members Star ★
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I got this spidgen one and don't seem to have any issues so far.20250203_153237_1000014340_1738596758.jpg
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