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Record calls

(Topic created on: 11-03-2025 06:39 PM)
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Chloealicia
Apprentice
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I've got S25 Ultra, there isn't an option to turn recorded calls off and my face keeps catching it when on phone to people and its tell them I'm recording the call when I'm not and dont mean too pressure it, I have rang samsung there isn't no way of turning it off, its ridiculous when I'm on the phone to people or in important meetings and that keeps coming on all the time 
11 REPLIES 11
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Chloealicia 

I haven't yet accidentally recorded a phone call personally.

The proximity sensor should stop this. 

I wonder if using buds / earphones could be an interim solution for you. 

Perhaps send this as feedback in this thread https://eu.community.samsung.com/t5/mobile-apps-services/the-suggestions-amp-ideas-thread-for-softwa... 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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lminvti
Samsung Members Star ★
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Hi @Chloealicia and warm welcome 👋

Try :

Open the Phone app > Press the menu symbol in the top right corner > Select Settings
Select Record calls > Turn off Auto record calls

Also proximity sensor should stop this.
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Chloealicia
Apprentice
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I dont wear earphones
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Chloealicia
Apprentice
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I havent got that option, I did smart tutor with samsung and they dont know why I haven't got that option on my phone
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BandOfBrothers
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@lminvti 

On my phone when following your route i see

Screenshot_20250311_192008_Call settings.jpg

I can't see anyone option to turn off auto record calls , or am I in the wrong section. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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Fair enough @Chloealicia 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Chloealicia
Apprentice
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Yes I havent got the option aswell
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Chloealicia
Apprentice
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This is mine aswell 1741721097502.jpg
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lminvti
Samsung Members Star ★
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I guess it was removed
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