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OneDrive photo sync issues

(Topic created on: 05-02-2025 07:35 PM)
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I have this problem too

Jeff Robertson
Student
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<R> WTH Samsung, with the new S25 the gallery app syncs to a completely different folder from within OneDrive than the old standalone OneDrive app</R>

This is frustrating beyond belief.  With all older Samsung phones setting up OneDrive would simply sync photos with the Pictures\Camera Roll folder.  With the S25 everything is more integrated and the sync process seems to be handled by the Gallery app.  That would be fine but it now creates an entirely new folder structure within OneDrive thus causing duplicate files and two locations to check everything.  Anyone have any thoughts?  Given the lack of settings in the app I am probably stuck dealing with it but it seems like they made a change without fully understanding the consequences...

4 REPLIES 4
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It might have something to do with combining the samsung account with your MS onedrive account. I had a similar issue when I did this under the gallery settings. I then got it separated again and now I only have the backup for camera with selected folders active in onedrive. With both everything got messed up.

So I will be monitoring this when I use smart switch to upgrade from my current s7 edge to the s25 ultra. Hopefully the gallery and account settings transfers over so it won't cause any issues. 

Daily Driver > Samsung Galaxy S25 Ultra 1TB ~ Titanium Black.
Prior > Samsung Galaxy S7 edge 32GB ~ Black Onyx.
Jeff Robertson
Student
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Thank you for the heads up on the accounts, I'll see if I can separate them to get the old functionality back!

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Best of luck!

This might be helpful: 

https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f8... 

Daily Driver > Samsung Galaxy S25 Ultra 1TB ~ Titanium Black.
Prior > Samsung Galaxy S7 edge 32GB ~ Black Onyx.
angry-user
Student
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As far as I can see you can't once they are linked you only have the option to sync the old backup option is gone forever...
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