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One ui8 s25+ gallery app issue

(Topic created on: 4 hours ago)
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McNoddy
Journeyman
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Anyone having issues selecting or viewing photos in albums? Just jumps when clicked. 
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8 REPLIES 8
Tourbillon De La Vie
Samsung Members Star ★★
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No issues. Jumps where how. Does any album works? Did you restart the phone?
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McNoddy
Journeyman
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Animation is essentially a wee hop. Every so often after some persistence a photo will open. Selecting never works.

FYI I'm not a novice so cache cleaned, full restart etc. Still no improvement. More interested in folk who have the same issue and if there's a specific resolution tbh. Thanks anyway...
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Solution
McNoddy
Journeyman
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I appear to have self repaired the issue.

I deleted the data in the gallery app. I then restarted. It does muck up your folders a bit, but photos are unaltered. You also have to reset Gallery Labs if you use that.
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Stillwaterdave
Pioneer
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I'm partner s25+ just started doing the same after the UI 8.0 update . Any permanent fixes for this .
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McNoddy
Journeyman
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Yes. As described above. Delete the personalised data in app info. You then need to reset folders a bit and restart labs (if used), but it clears the fault.
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Stillwaterdave
Pioneer
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Ok will all my photo folders still be there was worried that it would delete my photos or folder names .
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McNoddy
Journeyman
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All photos remain. I hope you have them backed up elsewhere anyway.

Folders are a bit of a hit and miss with new ones created, but I was back to where I was with limited sorting. Well worth the effort as opposed to the glitched state.
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Stillwaterdave
Pioneer
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Thank you i will try that on my partner phone the update done this to her s25+ I have the s25 ultra and that's fine