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Modes and routines are not active

(Topic created on: Tuesday)
298 Views
faruk68
Journeyman
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Modes and routines stop working and it keeps uploading. Something is weird but still couldn't manage to solve it. Is it the same fault for everyone or just mine.

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10 REPLIES 10
AFS-Reviews
Voyager
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I have the same issue and found the cause.

If the app was previously opened. And then it is closed and re-opened again too soon. It will load indefinitely.

I had to report the issue to feedback.
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faruk68
Journeyman
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So, any solution or still the same in your phone
AFS-Reviews
Voyager
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The only solution I have at the moment is force closing the app .

Seems to fix it easily, but I think the bug is there because looking around I saw that the app has an update. But I haven't received it yet, and apparently that update fixes the issue? I believe.
faruk68
Journeyman
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Yeah, I have read people's post about the same issue. They do the same thing. Probably and ı hope, we need to wait little bit so that they can fix. Otherwise, I dont wanna download third party apk or previous versions uploaded by someone.
Pao38
First Poster
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I have the same issues about this for a week already. I tried all possible troubleshooting to fix it. but, still its not good. I tried even calling customer service about it and refer me to visit the service center.

faruk68
Journeyman
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Probably, proper way to fix this is gonna be to wait for new update. If they aware of everyone has the same issue. I think that many people do not make use of it so they did not care now. But it is a great feature, it helped me to automate my phone creating incredible routines.
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TheSociety
Explorer
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Do you have WiFi? Coz mine works when connected to the internet
TheSociety
Explorer
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If that's not the case, then maybe troubleshoot?