I can't download I don't know why am in UK but I can't I need help

[MUBE]

[arianwen27]

If your phone was bought through a cell carrier, decent chance thats why. The beta mostly only works on unlocked devices not bought through a cell carrier.

So if you have a contract for your phone, usually no beta.

If you bought your phone in one payment, yes beta

[Glenntech]

Just to add that if you bought the device from a third party retailer like Amazon etc
Sometimes the sellers import devices from another region and then won't be eligible

[Pudsy]

I bought mine through Samsung and it says members app not available in my area lol even though I've been using it for a while, it just resets itself and won't let me try the beta !!!

[Daz73r]

Got mine from ee

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Although you might be in the UK, your device may not have been made for this region.

Where did you buy the device from?

[arianwen27]

Now avaliable in your area suggests your in a different country than what the phone was made for. But buying from samsung.com makes that rare. Any chance you bought the phone then moved country or are currently on holiday?

There's one thing you can check, settings, name at the top, profile info, scroll down, country should say united Kingdom

[Star_girl]

Ive got this issue too, my phone has been brought from Currys UK.
I have disabled autob bloker and the issue remained.

[Pudsy]

Yeah says united kingdom i live in Northern Ireland which is the uk and I bought the phone from Samsung uk , I don't know what the problem is but I'll be OK as I'm used to my Samsung not working with certain things unlike my iPhone that just works all the time lol but I just can't set this S25 ultra down even with the flaws !!!

[Pudsy]

That's exactly what's happening with me to 😊