FREEZE AND FLICKER!

[keith7937]

Upgraded from the s24 ultra to the 25 ultra, what a mistake! Screen flickers and goes into strobe mode , wifi issues messenger cant connect , and switches to mobile data to send messages. Phone has froze on numerous occasions, turned sound up to max, then constantly getting message, sound at max go to settings and it flashes continually and unable to stop it. Eventually had to restart phone as I couldn't stop the flickering. 

Severely regretting upgrading 

[Joeeye]

Sounds faulty, you should consider returning your device.

[keith7937]

A few people are experiencing the same on different forums, think this is a software issue will wait to see if anything is pushed out

[BandOfBrothers]

I'm sorry to hear this @keith7937 

Perhaps try these before considering a replacement. 

1. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

2. Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

If i can be of any further help please don't hesitate to ask  😎 

[JAMES4578]

@keith7937  Have you tried clearing the cache partition as that can help with lags/freezes, could be faulty though.  A number here very impresses with Device, though some customers  appear to have issues.

[Ràmèríz]

It is a broken one try getting a new one