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Finger print issues

(Topic created on: 15-03-2025 07:46 PM)
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AlexJY
Explorer
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Anyone else having issues with finger print after installing a screen protector even after re registering finger print and screen protector claims to support? It works every now and again but extremely annoying !
11 REPLIES 11
smiley
Samsung Members Star ★
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Some screen protectors are better than others.

Did you increase the sensitivity of the screen with the display setting ?

Smiley


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AlexJY
Explorer
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Yeah
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BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @AlexJY 

I make the same thumb print twice which helps the Biometrics. 

The screen protector I use is the Spigen Glas.tR EZ Fit option which works flawlessly with the Biometrics. 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AlexJY
Explorer
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Maybe its my protector then assuming yours works fine every time
BandOfBrothers
Samsung Members Star ★★
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Quite possibly @AlexJY 

Which one are you using 🤔 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AlexJY
Explorer
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UniqueMe protector currently works on and off but more not than does.

Tried 3 others which didn't work full stop so maybe ill try spigen
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Do you self and the s25 ultra a favor and take of your current screen protector and get the spigen. It also have two in the package. 

Daily Driver > Samsung Galaxy S25 Ultra 1TB ~ Titanium Black.
Prior > Samsung Galaxy S7 edge 32GB ~ Black Onyx.
JerryS
Helping Hand
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Ive had quite a few problems with fingerprint recognition in the past but on my S25 Ultra they work really well. Currently using the Samsung anti-reflective film protector with a Spigen case and registered the same finger twice. Default sensitivity. Works pretty much flawlessly. Haven't tried a glass protector yet, I like the anti-reflective one as am fairly sensitive re migraines
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gavinl1967
Journeyman
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I gave up with a screen protector. I tried all the suggestions, increased sensitivity, scanned my prints more than once etc. I gave up in the end and now have no protection on my screen 👊
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