Data roaming on S25

[Clare64]

I have just got the new S25 and taken my Sim out of my S22. I can use the S25 on WiFi but it won’t let me switch on data roaming. I can find the toggle in settings but it won’t let me turn on. Therefore I can only use the phone on WiFi. Any ideas?

Is it a connection issue? Or have I set it up wrong.

[-Robot-]

I had that issue yesterday but when I just tried again after reading your post it worked
🤷

[BandOfBrothers]

Hello 👋 @Clare64 and Welcome to the Samsung Community Forum. 

Data Roaming is essentially for if you are in another country,  and want to use your own Sim card / contract to connect to the foreign network. 

This is usually available if supported by your network. 

To connect to Mobile Data in your own country go into Settings and then Connections, Data Usage and turn On Mobile Data. 

If i can be of any further help please don't hesitate to ask  😎 

[Clare64]

Yes I’ve got that turned on but the phone won’t connect to anything unless on wifi

[Clare64]

I’ve just turned it off and back on again and it’s has worked! 

[Clare64]

Just turned the phone off and back on again and it has connected. I was getting this issue before so perhaps it’s an O2 issue

[-Robot-]

That's great news