Claiming free items

[mowiiii]

Hi peeps does anyone know how i make claims For freebies items i.e free case, 45 watt charger.

[Glenntech · Accepted solution]

If you got it through Samsung Store.
You will get an email with a link to do a survey
Once done you just wait till the items get sent.

[mowiiii]

Yes this the one. Thanks glenntech 👏😂

[Joshkh]

Not sure it's a 45w charger?

[mowiiii]

I know it was called starter kit and i cant seem to find the deal

[lminvti · Accepted solution]

Hi @mowiiii

"Purchase a Galaxy S25, S25+, or S25 Ultra from Samsung.com between 22/01/25 and 06/02/25. We will email you a link to complete a review form after the 14- day returns period has expired. You must review your phone using that link within 30 days of receiving your new handset, using the same email address you used to place your order. You will not receive a confirmation email once you have submitted your review. Once your review has been validated, we will deliver your free gift within another 30 days"

[johnz237]

Adding onto Glantech's message. This is email you'll get!

[Piper123 · Accepted solution]

Hey there.

As mentioned above, once you've had your delivery, watch out for an email from Samsung inviting you to complete a review.

Officially the email should come after 14 days from delivery but I got mine 14 days from date of order.

Full in the review and once you submit you'll get a message on screen confirming you'll get the 15w wireless charger and case delivered within 30 days.

NOTE - YOU WILL NOT GET A CONFIRMATION EMAIL.

[Sirfoxelot]

I've seen a few people say they've received emails. Still received nothing yet. Even checked spam folder

Not sure if everyone gets the email or if they select people at random out of the purchases

[Piper123]

The very early offer was a 45w then it moved to the 15w wireless.

Both with a case.