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Camera turns on in a middle of an App

(Topic created on: 17-02-2025 06:17 PM)
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krmuddin
Apprentice
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Has anyone else encountered an issue where, while using apps like Google map, Waze, Music or any other app, and after not touching your Samsung S25 Ultra screen for 5-10min, the camera turns on by itself? This keeps happening to me and it's really unexpected.
9 REPLIES 9
Tourbillon De La Vie
Samsung Members Star ★
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No such issue but whenever something weird starts happening wipe phone cache partition 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

 

 

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BandOfBrothers
Samsung Members Star ★★
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Hello @krmuddin 👋 

Welcome to the Samsung Community Forum. 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Also another troubleshooting step is > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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krmuddin
Apprentice
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Thank you, I have reset my phone twice now and issue keeps occurring
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lminvti
Samsung Members Star ★
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Hi @krmuddin

Try wipe cache partition of the phone.

Also try settings > apps > camera > storage > clear cache

Also do you have any routines or something set up who might trigger this?
matrix79
Apprentice
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Hi, i have the exact same issue on my s25ultra. Samsung asked me to clear the cache in recovery mode. But i still have the same issue. This weekend i was using waze but i needed to use my car GPS because of the camera app kept opening by itself. So annoying. Samsung asked me now to take control of my s25ultra to take a further look.

krmuddin
Apprentice
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Hi, I am so happy that it is not only me. I too have cleared cache in camera app and factory reset but the same issue still appears. I have booked a appointment with Samsung this Saturday, let's see what comes out of that.
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matrix79
Apprentice
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Same, i thougt i was the only one... Hope that samsung will fix this with an update.

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matrix79
Apprentice
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Hi I just figured something out. On my s24ultra i installed Registar a app from Samsung in Goodlock. In Registar double tap to open the camera was on. It took the settings over to my s25ultra. Maebe the touch of the back is more sensitve now. I disabled it. I believe this will be the reason... do you have Registar on your phone?

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JointChiefs
First Poster
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OMG if Registar fixes this you are my hero.  This has been so annoying on my S25, mainly happens in the car and I've turned off all the side button stuff, cleared cache, factory reset, et al.  I put a band aid by it by using driving mode and blocking the camera app, but then I keep getting the notification pop up about a device trying to open during driving mode.  

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