Since the most recent update that I installed yesterday my camera is coming up with an error.
I have been into the camera app, cleared cache, data and reset. I have restarted and opened in safe mode, nothing works.
Camera issue is showing under diagnostics.
Any ideas of the next step? I really don't want to reset my phone completely.
@Trigger23: If the problem with your camera was present during Safe mode, and the Diagnostics has flagged an issue, then I recommend arranging for your phone to be inspected and repaired by an authorised Samsung engineer under warranty. To do so, please open the Samsung Members app and head to Support > Repair service > Find a service centre. Alternatively, head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out to our Support Team via your preferred channel.
While I do appreciate that you have reservations about performing a factory data reset, I recommend backing up your data and running through this process, as it is something which is carried out as part of the inspection and repair process, and may resolve your issue without having to book and inspection. To do so, please following the link below and follow the steps provided.
I apologise for any inconvenience this may cause you.
