Hello, I stumbled upon this thread when searching for what could be going on with my 1 week-old NEW Samsung Galaxy s25 plus. When I use the camera zoom on 1,2 and 3 does not work, it shows a black screen. 0.6, 10, 20 & 30 zoom all work normally. I tried all the things listed above, even factory reset, the issues are still there. Now my phone is hot, and battery drains in a very short time. Please let me know what the retailer or warranty service said when you brought back the phone.
Thank you for your information!
