05-03-2025 06:23 AM - last edited 05-03-2025 06:25 AM
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Basic and adaptive (the latter was activated for 3 weeks; customization services are toggled on) battery protection not working. At 100% it still shows "charging now" forever. S25 Ultra. Original Samsung charger and cable. Feb 2025 UI update. Device Care app cache cleared. Cache partition wiped. This issue has been reported on other posts for years. Any help would be greatly appreciated.
05-03-2025 08:49 AM
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What I established, based on mine phone setup, is that it stops charging once it reaches 100%. It displays it still but it is no longer charging. I noticed slightly different behaviour with wireless charging overnight but I can't recall what exactly. So, in my mind, working fine
05-03-2025 08:54 AM - last edited 05-03-2025 08:54 AM
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If either basic or adaptive battery protection were working, a notification would pop-up, saying that that the phone stopped charging to protect the battery until battery level drops to 95%. The battery symbol would also show dropping numbers. But there is no notification and it stays at 100%.
05-03-2025 10:13 AM
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How it looks on mine
06-03-2025 12:23 AM
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Nothing like that here.
21-04-2025 02:05 PM
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That is exactly why I am here. I noticed that I am charging whole night and every morning it is on 100%. Why not 99, 98, 97, 96 or even 95%? This means that it is not in basic battery protection mode even I set it up.
Samsung, please bring up solution. I restarted device, I toggled protection levels. But nothing works so far.
