Wifi error samsung s24 ultra

[chaz19]

Morning guys 

Recently noticed when trying send a pic on messenger or WhatsApp I have to turn the WiFi off and use data. Wifi otherwise is fine. Any one have any ideas as to why. Have done the usual reset and reloaded the WiFi. 

[AndrewL]

@chaz19: Please try heading to Settings > Connections > Data usage > Allowed network for apps > WhatsApp, and make sure that this is set to 'Mobile data or Wi-Fi'. Do the same for Messenger, and let me know if this helps. 

[chaz19]

They are both set to wifi or data so that is not the problem. Have reset wifi network and restarted phone. It's very frustrating

[chaz19]

Update could not send this reply when wifi was on so used data 😐

[AndrewL]

@chaz19: If you connect to an alternative Wi-Fi network, does the problem persist? If so, try checking the Google Play Store > Tap your profile in the top right > Manage apps and device > Updates to see if any updates are available for the affected apps. Furthermore, head to Settings > Software update > Download and install, followed by Settings > Security and privacy > Updates > Security update, to ensure your phone is fully up to date. 

[Piper123]

This isn't a new issue, nor is it related to WhatsApp.....

There are times when WiFi simply "freezes".

When I check other devices, network is fine so there must be some issue with Samsung here.

[chaz19]

Everything else works fine and all updates are done

[chaz19]

Agree as all other devices seem fine. Hope samsung can get this issue fixed soon. Seems to have started after the last update was installed.

[BandOfBrothers]

@chaz19 I'd suggest to send this as feedback via the Samsung Members App so that tjis can be looked at by the relevant department. 

I've no issues myself however I Appreciate people can come up against very real issues. 

If i can be of any further help please don't hesitate to ask  😎 

[GordyW]

All data services seem prone to freeze on S24 Ultra. Pretty shocking. I'm doing the old Airplane mode shuffle several times a day.

Really poor for a 'flagship' phone.