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wifi call icon has gone

(Topic created on: 24-09-2024 10:34 AM)
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onurgumus
Apprentice
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Hello,

My sim card on romaing. Wifi call was working since 4 months. It has been disappeared this morning.

I did reset the settings and restart the phone but the problem is exist.

Thanks,

 

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Solution
Fiona26
Samsung Members Star ★
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If you go into your phone app, click the 3 dots > settings. Can you see WiFi calling. Or see if you can edit your quick settings, is WiFi calling button able to be added back. If not, contact your network provider, maybe something needed done their end.1727173433789.jpg1727173490238.jpg

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Solution
Fiona26
Samsung Members Star ★
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If you go into your phone app, click the 3 dots > settings. Can you see WiFi calling. Or see if you can edit your quick settings, is WiFi calling button able to be added back. If not, contact your network provider, maybe something needed done their end.1727173433789.jpg1727173490238.jpg
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onurgumus
Apprentice
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I have contacted service provider.They did all online check for the sim card. Evertyhing is fine. Even wifi call is activated on phone the Roaming signal is not going on the phone. Wifi call icon is not appeared.

Fiona26
Samsung Members Star ★
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So the wifi calling icon isn't appearing in your status bar. Are you using good lock?
When using certain apps, the status bar might not be visible at the top of the screen. To make it appear, you can drag down from the top of the screen. Some indicator icons are only visible when the notification panel is opened. 

 

onurgumus
Apprentice
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Yes. wifi call icon is not appearing. Until today it was working good.

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AndrewL
Moderator
Moderator
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@onurgumus: If you head to Settings > Connections, is Wi-Fi Calling available to toggle on here? 

onurgumus
Apprentice
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Yes it is visible . I am not using good luck. Only roaming R is appearing even the wifi as available. 

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onurgumus
Apprentice
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I put my sim card in my old phone and wifi call has worked immediately. I am surprised with this problem on S24 Ultra.

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