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Whatsapp blurr

(Topic created on: 29-04-2025 11:36 AM)
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Ifuupee23
First Poster
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Hi 
My WhatsApp videos started getting blurr on one side of it ,i have done all the rebooting still the same result. 


Does anyone have solution to this ,thank you 
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8 REPLIES 8
-Robot-
Samsung Members Star ★
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Have you check that's your camera lens is clean?
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johnz237
MegaStar
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Hi! Welcome to the Samsung Members community!

Is this happening only on WhatsApp?

Do a WhatsApp backup.
Go to Settings > Apps > WhatsApp > Force stop > Storage > Clear cache > Uninstall.

Reinstall WhatsApp and see if this continues.

As asked earlier- this only happens on whatsapp? Does your camera work as normal on the main camera app/ other messaging services?
Then Id suggest reaching out to samsung support directly
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Ifuupee23
First Poster
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Hi ,thank you so much
I have done all that, and it happens only on WhatsApp, but my WhatsApp business is working perfectly, just my personal WhatsApp that is having this issue
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Ifuupee23
First Poster
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YES
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-Robot-
Samsung Members Star ★
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You may need to talk to Meta and WhatsApp folk if only affecting one app
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Ifuupee23
First Poster
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How do I get in touch with them because When I tried contacting them, I AI responded, "Which they couldn't understand my point
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-Robot-
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I am guessing Google it, as I have no idea and have never needed to reach out to them
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Ifuupee23
First Poster
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Thank you ❤️
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