Whatsapp blurr

[Ifuupee23]

Hi 

My WhatsApp videos started getting blurr on one side of it ,i have done all the rebooting still the same result. 

Does anyone have solution to this ,thank you 

[-Robot-]

Have you check that's your camera lens is clean?

[johnz237]

Hi! Welcome to the Samsung Members community!

Is this happening only on WhatsApp?

Do a WhatsApp backup.
Go to Settings > Apps > WhatsApp > Force stop > Storage > Clear cache > Uninstall.

Reinstall WhatsApp and see if this continues.

As asked earlier- this only happens on whatsapp? Does your camera work as normal on the main camera app/ other messaging services?
Then Id suggest reaching out to samsung support directly

[Ifuupee23]

Hi ,thank you so much
I have done all that, and it happens only on WhatsApp, but my WhatsApp business is working perfectly, just my personal WhatsApp that is having this issue

[Ifuupee23]

YES

[-Robot-]

You may need to talk to Meta and WhatsApp folk if only affecting one app

[Ifuupee23]

How do I get in touch with them because When I tried contacting them, I AI responded, "Which they couldn't understand my point

[-Robot-]

I am guessing Google it, as I have no idea and have never needed to reach out to them

[Ifuupee23]

Thank you ❤️