Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Random duplicate apps

(Topic created on: Monday)
100 Views
Ipasamec
Apprentice
Options

Hi,In OneUI 7.0 i see weird duplicate apps, suggesting being dual.

Is shows me a copy of Gallery (???) , Meet, while only WhatsApp is set to be "Dual app".

1000014467.png

1000014469.png

1000014470.png

1000014468.png

What is going on? 

0 Likes

1 Solution


Accepted Solutions
Solution
ElenaP
Samsung Members Star ★
Options

Hello.

It seems that this bug with duplicate apps appeared on some devices after OneUI 7 update. Try the following: go to dual messenger in settings and tap on the 3 dots icon in the top corner and then click delete all my data. Hope this works

View solution in context

0 Likes
4 REPLIES 4
Piper123
Samsung Members Star ★
Options
Hey there and welcome to the Samsung UK and EU Community Forum

These are not duplicate.

For each one, one version is for Secure Folder, the other for the main device screen.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Solution
ElenaP
Samsung Members Star ★
Options

Hello.

It seems that this bug with duplicate apps appeared on some devices after OneUI 7 update. Try the following: go to dual messenger in settings and tap on the 3 dots icon in the top corner and then click delete all my data. Hope this works

0 Likes
Ipasamec
Apprentice
Options

That worked. Thanks! 

Hence its still a mystery, why Meet and Gallery became Dual, when there is no such option in the settings at all. :smiling-face: 

Ipasamec
Apprentice
Options

Thanks, Secure folder was not enabled. It seems resetting Dual apps data, suggested by other member, helped. 

0 Likes