Smart Switch - Software Update

[Moyah876]

Hello, 

I have a S24U and when I connect to Smart Switch its telling me that "A new software version is available".   I done the update, even though the "Current software version" and the "Latest software version" were identical. 

Following the update I reattached phone to computer and its still telling me that a update is available, and its the same exact version as I had just installed, (which was the same version that was already on the device)???

[Reylob]

Hi @Moyah876 

I am assuming that you are connecting  the phone to a computer. I will try to uninstall and install again the application on the computer.

On the phone, I would clear the cache of the app, uninstall and install the app, clear cache partition on that order.

This support page show how to clear the cache.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Please keep in mind that you will need to connect the phone to a computer or a phone before you press the volume up and side/power buttons.