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Samsung Messages

(Topic created on: 02-03-2024 01:27 PM)
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NickDunne
Student
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Ever since I purchased a Galaxy S24 Ulta I have been unable to text various Contacts. The wheel just spins followed by an error message. I have had to switch to Google Messages which works perfectly, but the presentation is not as good.
I thought about deleting the App and reinstalling but Samsungs own Messages app cannot be deleted.
Any thoughts?
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14 REPLIES 14
BandOfBrothers
Samsung Members Star ★★
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Are the contacts your having issues with able to send you a text @NickDunne 

You can clear the cache of the app by long holding on messages and tap on the  then Storage and Clear Cache. 

Please also ensure you haven't inadvertently blocked those particular contacts too. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TechZilla
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Also check where your contacts are saved, for example on Samsung or Google
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NickDunne
Student
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I have cleared both cache numerous times to no avail.
No I haven't blocked the contacts
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NickDunne
Student
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Not sure where I can check this?
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BandOfBrothers
Samsung Members Star ★★
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Ok @NickDunne 

So just to clarify you can send texts to some contacts just not some specific one's  ?

And the contacts your having issues with can text you ?

Have you also tried the 2nd version of Samsung Messages i.e the white one with a blue messaging icon inside it. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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If you use the Samsung Contacts app they should be in there @NickDunne 

Screenshot_20240302_144033_One UI Home.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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NickDunne
Student
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I need to check out whether it is everyone who I can't text and me receive. At moment I can't text my wife or son.
Your second version is actually Google Messages which works 100%
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Anonymous User
Not applicable
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Have you activated the chat settings with in samsung messages app. I had this problem activated char settings and problem was solved
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TechZilla
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Were you using an iPhone before getting the s24 ultra?
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